Who we are and how you can contact us

B2B Digital Group Ltd (B2B Digital Group) is a company based in the United Kingdom. 

B2B Digital Group is a leading source of business information and insight. B2B Digital Group licenses information about businesses to deliver products and services that assist our customers in making critical commercial decisions. B2B Digital Group's UK Business Universe database contains more than two million business records. Some of the information we collect may be classified as "personal data" under UK and European Union (EU) law as it is information relating to an individual e.g. a sole trader, a partnership, a company director, a beneficial owner, a trustee or a professional contact etc.). This privacy notice provides the information we are required to give in relation to the processing of personal data under UK and EU data protection law.

B2B Digital Group is registered in England and Wales under registration number 12568803, and our registered office is at 1 Rockfield Business Park, Old Station Drive, Cheltenham, Gloucestershire, GL53 0AN. Our principal place of business is at the same address.

You can contact us about issues relating to personal data, including the contents of this notice, by any of the following methods:

Post: 1 Rockfield Business Park, Old Station Drive, Cheltenham, Gloucestershire, GL53 0AN

Telephone: 01242 904100

This privacy notice is applicable when we carry out business information activities on residents of the EU or offer goods or services to businesses in the EU.

What information we process and why

B2B Digital Group processes data, as a Data Controller, so that it can supply commercial data about organisations to other organisations. The purpose of this processing is to enable businesses to manage their financial risks, protect against fraud, know who they are doing business with, meet compliance and regulatory obligations and better understand organisations, industries and markets.

We also license or sell professional business contact information to authorised resellers or organisations for marketing and data management purposes.  We also offer a hosted email marketing service for organisations using this information.

To do this, we license information on businesses and business contacts. This is our "Commercial Data" sometimes referred to as the B2B Digital Group Business Universe and includes the following examples:

• Company and business professional contact information, including company name, contact name, job title, address, landline and mobile number, fax number, email address, social media profiles, domain names;
• Detailed company profiles and statistics, including number of employees;
• Background information regarding company management, such as beneficial ownership/persons of significant control, the educational and career histories of company principals;
• Company operational histories, including territories, subsidiaries, affiliates, and lines of business; Detailed trade and business credit information, including payment histories and patterns; Business information regarding profitability, debts, assets, net worth, and business relationships;
• Business compliance information from public sources, government and professional records, media and business publications;
• For our own business purposes, we also collect information such as:
• Contact details for organisations and professional business contacts for customers and potential customers and suppliers (B2B Digital Group's "Marketing Data").
• Credit/debit card information in order to process certain customer payments
• Information about the device you are using to access our websites, such as the type of device, its operating system, browser, IP address and what cookies are on it (for more information please see B2B Digital Group's Cookie Policy).
• Website usage such as what pages you have visited, which online services you have used and what content or data you have downloaded.
• Login credentials such as your user name and password which are processed if you sign up to use our online services.

B2B Digital Group does not collect or process any information in relation to UK or European resident's race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, sex life or sexual orientation, genetic or biometric data.

Where do we get our data from

Our Commercial Data originates from:

• Data vendors

Our Marketing Data originates from:

• Our customer and supplier base
• Previous customers
• Users of B2B Digital Group products and services
• Data vendors
• Public sources
• Events
• Promotions
• Content syndication
• Website visitors

Our legal grounds for processing personal data

We process personal data under the ground of "legitimate interest". This includes the legitimate interests of B2B Digital Group and legitimate interests of our clients. B2B Digital Group’s legitimate business interests include:

• The supply of Commercial Data - The purpose of this processing is to enable businesses to manage their financial risks, protect against fraud, know who they are dong business with, meet compliance and regulatory obligations and better understand organisations, industries, and markets. We also licence or sell professional business contact information to authorised resellers and carefully vetted organisations for marketing and data management purposes. We also offer a hosted email marketing service for organisations using this information.
• The marketing of our business - We use personal data for marketing purposes, typically in relation to current or potential clients and their representatives. This includes providing original insight, commentary and research on data, marketing, early notifications of exclusive events, webinars and updates on our products and services.  We also have a legitimate interest to help people learn about our business, maintain our business relationships and monitor and improve our websites.

If you object to us using these grounds you can do so at any time as explained in section 9 below.

• Customers – businesses and organisations with whom we enter into agreements to purchase or access our data
• Including but not limited to:
  ​TalkTalk Business
  Amazon Business
  UBER
• Resellers - we licence professional business contact information to authorised resellers and third-party businesses for marketing and data management purposes.
• Service providers - such as email service broadcasters, data verification and cleansers, data management and counting software providers, credit card processors, auditors, advisors, consultants, live help/chat providers and contractors, in order to support B2B Digital Group's websites and business operations. We contractually require these recipients to only use personal data for the intended purpose of the disclosure and that they destroy or return it when it is no longer needed. 

We may also disclose personal data:

• As required or appropriate in order to protect our website, business operations or legal rights, or in connection with a sale or merger involving B2B Digital Group assets or businesses. In the event that B2B Digital Group is purchased or sells parts or all of the business, the information collected will be considered an asset that can be transferred.
• To a court, tribunal administrative authority, law enforcement agencies, regulatory authorities or government agencies. If based in a country outside the UK or EU we would only comply with such a request if there was an international agreement in place, such as a mutual legal assistance treaty.

We share our Marketing Data (and that may include personal data):

• Service providers – such as third party email broadcasting service in order to send you marketing emails, customer relationship management application, printing company to produce and send personalised direct mail, market research companies to help us better understand our clients and data services companies to clean our data and analyse, enhance and provide suppressions to keep it accurate. These service providers will not be allowed to use your information for their own purposes or on behalf of other organisations, unless you agree otherwise.
• Business Transfers - if we sell our business to a third party, or go through a corporate reorganisation, we will transfer personal data to the company that acquires the business.
• Regulators - we may sometimes need to pass personal data to a regulator such as the Information Commissioner's Office.

Where in the world the information is sent

Within Europe

We are based in the United Kingdom, and will normally access and use your information from here. Our Commercial Data is stored on UK-based servers.

Elsewhere

Sometimes we will need to send information elsewhere in the world. This might be the case, for example:

• where we use cloud-based technology, a data centre or backup facility overseas. 
• for Marketing Data, our email marketing database and customer relationship management database are currently hosted by a service provider in the United States. People in other countries may also need to access that database for purposes such as technical support or system development and testing.

While countries within the UK and European Union all ensure a high standard of data protection law, some parts of the world may not provide the same level of legal protection in relation to personal data. As a result, when we do send personal data overseas, we will make sure that suitable safeguards are in place to protect the information. For example, these safeguards might include:

• Putting in place a contract with the recipient containing terms which have been approved regulators as providing a suitable level of protection, to include Standard Contract Clauses (SCCs) if appropriate.

If your information has been sent overseas like this, you can obtain further information about the safeguards used by contacting us using the details set out in section 1 above.

B2B DIGITAL GROUP LTD
Company number 12568803
​Cheltenham, GL53 0AN